You can pay for your order using your American Express, Visa, MasterCard, or Discover card.  We also accept PayPal.  Please be sure to provide your exact billing address, (the address your credit card provider or PayPal has on file for the card you use), when completing your order.  Incorrect information may cause a processing delay or cancellation of your order.

Yes.  We are happy to accept custom and special orders.   Please contact us directly via phone or email to discuss the specifics of each individual custom order.

Items that are not available to ship when an order is placed are on backorder and will ship at a later date.  Please note that while your credit card will be authorized on the date your order is placed, you will not be charged until the item ships.  We will provide you with an approximate ship date for your item(s) at the time you make your selection.  Please be aware that backorder dates are approximate and subject to change.  We will inform you by e-mail if this date changes.

• Use broad-shouldered hangers when hanging fur garments in a closet, and allow space to prevent it from being crushed or creased.
  

• Never store the fur in a plastic bag. Plastic prevents air from circulating and can dry out the leather. If you want to cover the fur between wearing, use a cloth protector. However, this is not suitable storage for summer storage.
  

• Never store your furs in a cedar closet or chest.
  

• Store your fur with a professional furrier in the spring each year. Have the furrier condition, clean and glaze it while it is in storage each year. 
  

• Have any small rips or tears repaired immediately.
  

• Never leave your fur near heat. Leaving a fur near heat will cause both the fur and leather to become brittle.
  

• Remember that these simple precautions will protect your beautiful fashion investment. Given reasonable care, your furs will last for many, many enjoyable years.

Yes. We do offer on-site cold vault storage for your fur garments and leather/shearling coats. Just come into our store location and we will be happy to arrange for storage and/or cleaning and glazing of your garments.   

Your fur needs to be cleaned and glazed at least once a year to prevent it from drying out. Professional fur cleaning removes dirt, keeps leather soft, and brings back the fur’s luster, thus prolonging the life of your fur. 

We offer cleaning services at our store location. Although no appointment is necessary, you should expect to leave your coat with us for approximately 1-2 weeks depending on the type. Leather/shearling coats may take longer to be cleaned.

A mild rain or snow will not ruin your fur. If furs are damp, promptly hang the garment up to dry in a cool and well-ventilated area away from direct heat – preferably not in a closet. After it is dry, give the garment a vigorous shake to fluff the fur; never comb or brush your fur. If your fur gets thoroughly soaked, bring it to a professional furrier for proper treatment.

Yes. Our in-house staff of Master Furriers has been making and remodeling fur garments for over 30 years and can take care of almost any problem, large or small. Come in for a free fitting to resize, restyle or to get suggestions on how to remodel your old coat. No appointment is necessary. 

Bring it to a professional furrier for a written appraisal. Give this appraisal to your insurance company so that the fur can be listed on a separate rider of your home owner’s insurance policy. Ask your insurance agent for advice and details.

All merchandise must be unused, in perfect condition, and in its original packaging.  Items that do not meet these criteria will not be exchanged or refunded.  Returns and Exchanges on FULL-PRICED merchandise are accepted by mail or in-store with the original invoice within 14 business days of receipt of purchase, (less shipping and handling fees).  Merchandise must remain in its original sale condition.  Used or worn merchandise will not be accepted.  Returns made after the 14 day return period will be subject to a restocking fee.  If you are unsure if your item is eligible for return, please contact us directly at info@treschicfurs.com or call us at #(516) 791-6465 and we will be happy to answer your questions. 

Yes, as long as the return or exchange is made within 14 days and the item is in its original sale condition.  Simply bring the item and your receipt to our store location and we will be happy to give you a full refund (less shipping and handling fees).  Used or worn merchandise will not be accepted.  Please note that items returned after the 14 day return policy will be subject to a restocking fee.  Sale items and custom orders are final sale only and will not be accepted for return or exchange. 

We take great pride and care in ensuring that our products are free from manufacturing defects and are packaged properly before they are shipped to you. However, we are aware that unforeseen problems may arise once your order leaves our warehouse. 

You should be aware that outer carton damage does not necessarily indicate that the merchandise has been damaged. Once you have had a chance to inspect your order, if any of your merchandise is damaged please contact us immediately via email at info@treschicfurs.com so that we may assist you in returning the damaged merchandise. 

Should you receive an incorrect item, please contact us immediately. If we have mistakenly sent you the wrong item, we will arrange to pick up the incorrect item at our expense. As soon as we receive the item at our warehouse we will send you the correct item, also at our expense. However, if you have received an item that was incorrectly ordered by you, you may return the item within our 14 day return period, but you will be responsible for all costs associated with the return.

Claims for incorrect items must be made within 5 days of receipt of shipment. 

The easiest way to contact us is by sending an e-mail to: info@treschicfurs.com

Should your inquiry require an immediate response, you can call us at # (516) 791-MINK (6465). Our hours of operation are Monday-Friday 10:00am to 6:00pm and Saturday 10:00am to 4:00pm Eastern Standard Time. 

Female mink pelts are generally smaller and lighter in weight than male mink pelts. Additionally, female pelts have a high luster and are very silky and soft while male mink pelts are denser. Each garment, whether male or female, has to be judged individually based on its own quality.

Shearling is natural lamb skin with the fur worn on the inside and the leather side sueded and worn on the outside. Many of today's designers are designing sporty styles that fit well with today's casual lifestyle.